FAQ

Leapcodes is a full-stack digital transformation partner. We combine Brand Marketing, Digital Engineering, Data & AI, and Infrastructure & Cloud / Managed Services to help ambitious teams build reliable, scalable systems and campaigns that drive real business outcomes—not just outputs.

• We currently operate out of two offices in India:
• Kochi: 5th Floor, Sunpaul Blueberry, Infopark Expressway, Kakkanad, Kerala – 682039
• Bengaluru: 1st Floor, 52, SPD Plaza, 4th A Cross Road, Koramangala, Bengaluru, Karnataka – 560095
• We work with clients across India, the Middle East, and the US, and can support fully remote engagements.

• BFSI (Banks, NBFCs, SACCOS, Fintech)
• Retail & Ecommerce
• Hospitality & Travel
• IT / ITES & Product Companies
• Manufacturing
• Healthcare
• Public Sector & Conglomerates
• Architecture & Real Estate
• Our approach is industry-aware but problem-first—we focus on the business outcome you’re trying to achieve, then design brand, data, and engineering solutions around it.

• Brand Marketing – Positioning, identity, websites, creative systems, paid/organic campaigns.
• Digital Engineering – Custom software development, product engineering, integrations, platform modernization.
• Data & AI – Modern data platforms, data engineering, analytics, AI/ML and decision intelligence.
• Infrastructure & Cloud – Cloud architecture, migration, DevOps, FinOps, security, and resilience.
• Managed IT & Support – Managed services for cloud, applications, endpoints, collaboration.
• Staff Augmentation – Dedicated engineering, data, and marketing talent embedded into your teams.

• No. We work with:
• Startups and scale-ups that need to move quickly with a lean, senior team.
• Mid-size businesses that want to modernize products and infrastructure.
• Enterprises that need reliable delivery across multiple workstreams.
• The size of the engagement is less important than clarity of goals and commitment to execution.

• Yes. Many clients start with a discovery, audit, or pilot—for example:
• Brand and website audit
• Cloud or security assessment
• Data & AI readiness or data engineering blueprint
• MVP or feature build for an existing product
• These short engagements create a clear roadmap and de-risk a longer-term partnership.

• Fill out the Contact Us form on our website with a brief description of your need.
• Email us at info@leapcodes.com with any supporting context.
• We’ll schedule a discovery call to understand your goals, constraints, and timelines.
• From there, we typically share a proposal and phased plan with scope, timeline, and commercials.

• Most engagements follow our Discover → Define → Design → Build → Secure → Operate model:
• Discover: Stakeholder interviews, current-state assessment, analytics/code/infra review.
• Define: Prioritize use cases, finalize requirements, architecture, and success metrics.
• Design: UX, UI, solution design, data models, or brand systems depending on the project.
• Build: Agile sprints to deliver features, integrations, and automations in small increments.
• Secure: Embed governance, security controls, and compliance guardrails.
• Operate: Ongoing support, optimization, SLOs, and regular reviews.
• We adapt this playbook to fit your existing processes where needed.

• Timelines depend on scope and complexity:
• Audits, diagnostics, and strategy sprints: 2–6 weeks
• Website or brand refresh: 8–16 weeks
• Custom product/modules: 3–6 months for a meaningful first release
• Cloud/data platform initiatives: 3–9 months depending on starting point and scale
• We’ll always share an indicative plan with milestones, dependencies, and decision points.

• Yes. Many of our best engagements are co-delivered:
• We can work as an extension of your in-house engineering, data, or marketing team.
• We can collaborate with existing agencies, system integrators, or vendors.
• Ownership, roles, and responsibilities are clearly defined upfront to avoid overlaps.

• Live product/website/solution with agreed features
• Documentation (architecture, runbooks, brand/UX guidelines)
• Access details, project repos, and handover artifacts
• Measurement dashboards or reports
• A clear post-launch plan for support, optimization, and backlog items

• We typically work with a mix of:
• Fixed-price for well-defined scopes.
• T&M (Time & Material) for evolving roadmaps.
• Retainers for marketing operations, managed services, or dedicated pods.
• We recommend the pricing model that best matches your need for risk, flexibility, and predictability.

• Strategy sprints and audits can start as short, focused engagements.
• For ongoing engineering or managed services, a minimum monthly commitment is usually required.
• If you’re unsure, reach out—we’re happy to explore a right-sized starting point.

• Yes. Our Managed IT & Support and Infrastructure & Cloud teams can:
• Monitor and operate cloud infrastructure and critical applications
• Manage incident response, patching, and performance optimization
• Support collaboration and endpoint environments
• Run continuous improvement and FinOps/security reviews
• Support SLAs and coverage windows defined in your contract

Our teams operate on IST business hours, with extended or 24x7 coverage available based on SLA.

• We work with AWS, Microsoft Azure, and Google Cloud.
• Containers & Kubernetes
• CI/CD, DevOps & observability stacks
• Data lakes, warehouses, and lakehouse architectures
• AI/ML tooling and MLOps frameworks
• We align technology choices to your stack and roadmap.

• Identity & access control aligned to least-privilege
• Data classification, encryption, and monitoring
• Logging, observability, and incident response practices
• Compliance-aware designs (ISO 27001, GDPR, local regulations)
• We collaborate with your security/legal teams as needed.

• Assess AI readiness across data, infrastructure, governance
• Design AI-safe architectures with proper controls
• Build practical AI use cases (recommendation, forecasting, automation, etc.)
• Set up MLOps and monitoring so models can be deployed responsibly

• Visit our Careers page to browse openings.
• You can also email your profile to careers@leapcodes.com.

We open internship and trainee positions periodically. They are posted on the Careers page.

• We operate in a flexible, hybrid model depending on the role.
• Some roles are office-first; others support remote/hybrid.
• Job descriptions specify working model expectations.

• Application & initial screening
• Technical or functional interview(s)
• Practical task or case study
• Culture/fit conversation
• Offer and onboarding