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A state government department handling welfare benefits, permits, and citizen administrative services.
Public service delivery suffered from: - Long queues and paper-based applications - Manual approvals causing delays - Low transparency and tracking for citizens - High dependency on staff for simple requests
Leapcodes built a modern digital governance platform: - Online application system for all major services - Integrated secure ID verification workflows - Automated approvals and document workflows - Multilingual, accessibility-focused UI - Governance dashboards for department leaders
