Leapcodes
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Boosting Direct Bookings 3.5X for a Luxury Hospitality Brand

Customer Overview

A premium boutique resort brand catering to leisure and wellness travellers. Despite strong offline presence, online performance lagged behind competitors.

Customer Overview
Team working together

The Challenge

Key issues included: - Outdated website UX with weak storytelling - High drop-off on booking engine - Overdependence on OTAs - Low organic search visibility - Limited customer segmentation

The Solution

Leapcodes redesigned the digital guest journey: - Built a high-performance, visually immersive website - Integrated a streamlined booking engine with improved checkout flows - Reworked SEO structure and added rich content - Launched precision-targeted Meta & Google campaigns - Introduced an AI-driven dynamic pricing recommendation engine

The Solution

Results Achieved

3.5X increase in direct bookings
70% growth in organic traffic
4.2 ROAS across ads
48% drop in OTA dependency
35% higher booking engine conversion rate
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Enabling Digital Excellence

Leapcodes is a digital transformation company delivering brand marketing, custom software development, AI solutions, and cloud services across industries.

Services
Company
Solutions
Contact

Kochi

5th Floor, Sunpaul Blueberry, Infopark Expressway, Kakkanad, Kerala 682039

Bengaluru

1st Floor, 52, SPD Plaza 4th A Cross Road, Koramangala, Bengaluru, Karnataka - 560095

+91 88610 61626

+91 89434 15989

info@leapcodes.com

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